Going from one location to another is only one aspect of flying with Southwest Airlines AUS Terminal; another is taking advantage of a smooth, amiable, and effective experience that makes flying seem effortless. Southwest Airlines' exceptional customer service and well-run terminal operations perfectly complement Austin-Bergstrom International Airport's (AUS) reputation for easy navigation, local charm, and warm hospitality. The entire journey, from check-in to boarding, is planned to make travelers feel at ease and prepared for their journey.